Testing & Evaluation

Perfecting the Final Product

Testing and evaluation checks your digital products to ensure long-term success by testing them with your customers.

It's the little things that make a huge difference at this point, and we want to make your digital products offer an outstanding user experience.

Our testing services produce amazing results that ensure your digital products work exactly how your customers expect and deliver on your business objectives.

On average we perform testing for our clients' digital products every single day of the year. Our testing and evaluation services will:

• Provide you with real feedback from real customers within your target markets
• Optimize the levels of usability, accessibility and experience for the design and each interaction
• Ensure all brand touch points are optimized in line with natural human behavior and business goals

We work collaboratively with you to deliver insightful, qualitative and quantitative research into your target customers. In total, we've run research with over 10,000 participants over the years and on average run user research sessions every working day of the year.

The result? Deep, meaningful and properly established user research gained from your customers and target audiences. We can then use this user research to develop a successful user experience strategy and great, hard-working user experience design.

Testing Tools & Techniques

Refined to deliver our testing & evaluation services:

• Usability Testing - User or usability testing involves watching, analyzing and understanding how your typical customers use and interact with your digital touch points, from websites and applications to smartphones, games and more.
• Remote Usability Testing - Remote usability testing allows us to evaluate your digital products across a large and geographically-diverse user base.
• Mobile & Tablet User Testing - Mobile phone user testing and other mobile device testing allows us to evaluate the user experience of your website or app on mobile and tablet devices.
• Eye Tracking - Eye tracking is a testing technique that pinpoints exactly where users look and for how long. It's a brilliant way to test, improve and optimize designs.
• Expert Usability Evaluation - An expert usability evaluation is a review of your user experience by one of our highly skilled consultants. It delivers a great set of insights to improve your customer satisfaction.
• Accessibility Evaluation - An accessibility evaluation is a review of how well your digital products support the needs of disabled web users. It precisely highlights accessibility issues and their solutions.
• Accessibility Testing - Accessibility testing involves measuring the ease with which disabled users can complete tasks on your site. We'll ensure that your digital products support your disabled customers' needs.

How do we start our user experience partnership? Discover the benefits of user experience and learn more about our user experience services.

Contact Us

Get in touch with us on 614.432.4913 or email us to discuss your user experience requirements.

If you are considering engaging us, we strongly encourage you to familiarize yourself our user experience process and blog, familiarize yourself with our user experience services and benefits. The more you know about us, the more you will be able to have confidence in our ability to help you achieve your user experience goals.