Theresa Wilkinson

Current Research

I conducted a series of research studies evaluating how effectively AI can support UX research activities, including research planning, participant selection, sample size recommendations, usability task development, UX evaluation, and UX research data analysis. The findings are documented in three research studies and a comprehensive AI UX Research case study available in my portfolio.

Can AI Really Do UX Research Case Study

About Me

Senior UX Researcher and Designer specializing in mixed-methods research, usability testing, accessibility, and user-centered design. Experienced leading research across enterprise, government, healthcare, and education environments, translating user needs and business goals into actionable insights and design recommendations. Passionate about improving digital experiences through research, collaboration, and evidence-based decision making.

Quantitative UX Research:

• Quantitative UX analysis (task success, SEQ, CSAT, benchmark metrics)
• Statistical analysis using R, SPSS, and Excel
• Survey design and data visualization
• Mixed-methods usability research
• MaxDiff, Conjoint, and TURF analysis
• Accessibility and usability measurement